Frequently Asked Questions

Everything you need to know about our premium refurbished electronics.

What does 'Refurbished' mean at Rebuild IT?

Every device undergoes a rigorous 40-point inspection process, including hardware testing, battery health checks, and full data sanitization to ensure it performs like new.

Do your products come with a warranty?

Yes, all electronics purchased from Rebuild IT include a comprehensive 12-month warranty covering any technical defects or hardware malfunctions.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout for delivery within 1-2 business days.

What is your return policy?

We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original condition for a full refund or exchange.

Are charging cables and accessories included?

Yes, every device is shipped with a compatible high-quality charging cable and power adapter so you can start using your tech immediately.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Klarna and Affirm.